Form cover
Page 1 of 2

Access Able - Customer Validation Research

Understanding Your Accessibility Needs

Thank you for taking time to share your experiences! We're building Access Able, a platform that aggregates verified accessibility information to help people with disabilities find and assess venues with confidence. Your insights will help us understand what matters most to you.

Section 1: How You Search for Accessible Venues

How do you currently find accessible restaurants or venues?

How do you currently find accessible restaurants or venues?
A
B
C
D
E
F
G
H
I

How frequently do you search for accessible locations?


Section 2: Problems with Current Information

Have you experienced misleading or inaccurate accessibility information online?

Have you experienced misleading or inaccurate accessibility information online?
A
B
C
D

Tell us about a specific time when accessibility information was wrong or unhelpful


Section 3: What Matters Most to You

For each accessibility feature below, rate how important it is to you when choosing a venue:

Wheelchair accessibility (ramps, accessible entrances)

Wheelchair accessibility (ramps, accessible entrances)
Not importantExtremely important

Accessible parking (nearby, reserved spots)

Accessible parking (nearby, reserved spots)
Not importantExtremely important

Accessible restrooms

Accessible restrooms
Not importantExtremely important

Elevator or step-free access to all levels

Elevator or step-free access to all levels
Not importantExtremely important

Seating options (quiet areas, spaces to rest)

Seating options (quiet areas, spaces to rest)
Not importantExtremely important

Accessible menu options (dietary accommodations, readability)

Accessible menu options (dietary accommodations, readability)
Not importantExtremely important

Staff training/awareness of accessibility needs

Staff training/awareness of accessibility needs
Not importantExtremely important
Is there another accessibility feature you think we should prioritize?

Other accessibility features or considerations